FAQ

• What are your opening hours?

  We are open 8:30am to 5:30pm, Monday to Friday.

• How can I contact you?

  You can contact us by telephone, fax, email or via our forms on our website.

• Who should I contact if I have any enquiries about my delivery?

  Please contact customer services.

• How do I return an item?

  Please call us on 0845 130 8800 or fill out our Returns Form and we will be happy to help you return your item(s).

• Where do I find my account number?

  You can find your account number on either your invoice or delivery note.

• What is your VAT number?

  Our VAT number is 731 860 439

• What is your company registration number?

  Accord Office Supplies is registered in England No. 2405637

• What is your address?

  Our address is Accord Office Supplies, Unit 22, Bridge Mead, Westmead Industrial Estate, Swindon, SN5 7TL. Directions to our office can be found here.

• I've forgotten my password/login details for online ordering.

  You can request your password by clicking on 'Forgotten your details?' on the Online Ordering login box via our home page.

• How do I order a catalogue?

  You can order a catalogue either by contacting us or submitting your details via our Request a Catalogue form.